1. Parties
This agreement is between Oakmond Group Pty Ltd (ABN 28 687 140 307), trading as Varenni Motor House ("VARENNI", "we", "us", "our"), of 8 Lambert Road, Indooroopilly QLD 4068, and the person named as the hirer on the booking confirmation ("you", "the Renter"), together with any additional driver named and approved on that confirmation.
2. The booking confirmation
The booking confirmation, price quote, condition report and any signed schedule issued for your rental form part of, and are read together with, this agreement. Where they specify a particular vehicle, price, bond, included kilometres, dates or condition, that specific detail applies over the general terms below.
3. Vehicle and booking formation
A rental is formed only once VARENNI issues a booking confirmation, required identification and payment are received, and (where applicable) this agreement is signed. Advertised and quoted availability may change until confirmation. If the confirmed vehicle becomes unavailable for a reason outside your control, VARENNI will offer a comparable substitute, a full refund of amounts paid for the affected period, or another remedy required by the Australian Consumer Law — a substitute will never be provided without first discussing it with you.
4. Rental period, extensions and late return
The rental period is the period stated on your booking confirmation. You may request an extension before the scheduled return time; an extension only takes effect once VARENNI confirms it in writing and, where relevant, additional payment and bond are received. A vehicle returned later than the confirmed time without an approved extension may incur an additional daily rental charge and, if the delay is unreasonable or unexplained, may be treated and reported as unauthorised use of the vehicle.
5. Approved drivers and eligibility
Only you and any additional driver named and approved on the booking confirmation may drive the vehicle. Each driver must satisfy every requirement in this clause for the whole of the rental period, and must provide the identification VARENNI reasonably requests to verify identity and eligibility before handover.
Minimum age. A driver must be at least 21 years old to drive a vehicle in the Budget or Van class, and at least 25 years old to drive a vehicle in the Premium or People-mover class. No maximum age applies. The minimum age for the particular vehicle you have booked is also shown on your quote and booking confirmation.
Licence. Each driver must hold a genuine, current driver's licence of a class appropriate to the vehicle, and must carry it whenever driving. VARENNI accepts a Queensland Open licence, a full or unrestricted licence issued by another Australian state or territory, and a full overseas licence. A Queensland P2 provisional licence, or the equivalent provisional licence of another state or territory, is also accepted, subject to the minimum age above. A P1 provisional licence, a learner permit, and any probationary, restricted or conditional licence that limits ordinary driving are not accepted for any vehicle, and neither is a licence that has expired or is suspended.
Overseas licences. A licence that is not in English must be presented together with an International Driving Permit or a certified English translation, and both must be carried whenever driving.
Licence history. A driver is not eligible if, at any time in the five years before the rental begins, their licence was cancelled, suspended or disqualified, or they were convicted of a drink-driving, drug-driving, dangerous driving or reckless driving offence. A driver is also not eligible if their licence is currently subject to a suspension, a disqualification, or a court order affecting their ability to drive.
You must tell VARENNI before handover if any of this stops being true for any driver. Giving VARENNI false or incomplete information about a driver's age, licence or licence history is a serious breach of this agreement under clause 8.
6. Permitted and prohibited use
The vehicle may only be used for lawful, ordinary passenger use consistent with its type. Unless VARENNI has agreed to it in writing beforehand, you must not: sub-hire, lend or transfer the vehicle to anyone not an approved driver; use it for rideshare, courier, freight or other commercial carriage of passengers or goods for hire; use it to teach someone to drive; take it off formed public roads, to a racetrack, or for a race, trial, rally or speed or fuel-economy test; overload it beyond its rated capacity; or tow with it unless expressly approved. Smoking in the vehicle and transporting pets without prior approval and any agreed cleaning arrangement are also not permitted.
7. Geographic restriction — Queensland only
Every vehicle hired from VARENNI must remain within the state of Queensland for the entire rental period. Interstate travel — including into New South Wales, the Northern Territory or any other state or territory — is not permitted unless VARENNI has approved that specific trip in writing in advance. This restriction applies equally to every vehicle in the fleet, including budget cars, luxury and performance vehicles, and vans. A vehicle found to have been taken interstate without prior written approval is treated as a serious breach of this agreement under clause 8, and any damage-cover or reduced-excess benefit may not apply to loss connected with that breach.
8. Impairment and serious breach
You must not drive, and must not allow any driver to drive, while affected by alcohol, an illicit drug, a medication that impairs driving, or fatigue. Driving in breach of this clause, allowing an unapproved person to drive, using the vehicle for a prohibited use under clause 6, or materially misrepresenting your or another driver's eligibility is a serious breach of this agreement. To the extent permitted by law and stated in your specific insurance or damage-cover terms, a serious breach may remove the benefit of a reduced excess or damage cover for loss connected with that breach.
9. Vehicle monitoring — GPS and telematics
VARENNI vehicles may be fitted with a GPS or telematics device. VARENNI uses the data it produces only for fleet safety and management, to help locate a vehicle that is overdue, unreachable or reported stolen, and to verify compliance with the geographic restriction in clause 7 and the permitted-use terms in clause 6 — it is not used to monitor your day-to-day movements beyond these purposes. Where telematics data shows the vehicle left Queensland without written approval under clause 7, was used in a way prohibited by clause 6, or was not returned as required under clause 19, VARENNI may rely on that data as evidence under this agreement. Data collected is handled in line with VARENNI's Privacy Policy.
10. Rental charges and what they include
Your booking confirmation states the rental price, the rental period it covers, the included kilometre allowance (if any) and what is and is not included, such as delivery, a second driver, or child seats. GST, where applicable, is included in the displayed price unless stated otherwise.
11. Additional charges
Depending on what actually happens during your rental, you may also be charged, at a rate disclosed in your booking confirmation, price list or this agreement: an excess-kilometre charge; a fuel or charging shortfall to restore the vehicle to the level it was supplied at; a reasonable cleaning charge where the vehicle is returned more than ordinarily soiled; a late-return charge under clause 4; a lost-key or lockout charge; a toll or infringement administration fee under clause 18; and reasonable towing, recovery or repair costs you are responsible for under clause 15. Every additional charge that can reasonably be scheduled in advance is disclosed in your booking confirmation or this agreement before you pay the rental price.
12. Security bond and payment authority
A refundable security bond in the amount shown on your booking confirmation is held, typically by an authorisation or charge against the payment card provided at handover. The bond is security for amounts properly owed under this agreement — it is not a cap on what you may owe, and it is not a fee for damage. You authorise VARENNI to deduct from the bond, or otherwise charge the payment method on file, any amount properly owed under this agreement, including damage costs beyond fair wear and tear, unpaid additional charges, and infringements or tolls attributed to the rental period, provided VARENNI gives you an itemised explanation. Any unused bond is released or refunded within a reasonable time after the vehicle is returned and inspected.
If an amount properly owed under this agreement is not paid when due, VARENNI may charge interest on the overdue amount from its due date until paid, at the Queensland court judgment interest rate applying from time to time (or, if that rate is not available, the Reserve Bank of Australia's cash rate plus 2% per annum), calculated daily on the outstanding amount. This does not apply to an amount you are disputing in good faith and have notified to VARENNI within a reasonable time.
13. Insurance and damage liability
The vehicle is covered by the insurance or damage-protection arrangement stated on your booking confirmation. Your maximum damage excess is $5,000 for every vehicle in the fleet.
That excess is the most you pay for a single incident of loss or damage that the cover applies to. It is not a cap on the excluded items listed below. Those items are not covered, and your liability for them is not limited to $5,000 — it is the actual cost, to the extent that responsibility for it is properly attributable to you or an approved driver.
What the cover excludes. Damage to tyres, wheels and rims; glass, windscreens, chips and cracks; damage to the underbody; overhead damage, including damage caused by striking a carpark structure, awning, boom gate, branch or any other object above the vehicle; water and flood damage, including immersion, driving through floodwater, and storm or hail damage where the vehicle was left exposed after a warning had been given; damage caused by putting the incorrect fuel, AdBlue or other fluid into the vehicle; lost, damaged or stolen keys; damage to the interior, including burns, staining and tearing; the cost of towing or recovery arising from any of these; and loss of use under clause 17.
Loss or damage arising from a use prohibited by clause 6, or from a breach of clause 7 or clause 8, is also excluded from the cover and from the excess cap.
If no protection is purchased, you are responsible for the full cost of loss or damage to the vehicle during the rental period, to the extent that responsibility is properly attributable to you or an approved driver and not otherwise excluded by law.
Before charging a damage cost to you or deducting it from your bond, VARENNI will give you reasonable evidence that the damage occurred during your rental and was not already noted on the pre-rental condition report — such as photographs and a repair quote or invoice — and a reasonable opportunity to respond before the charge is finalised. This does not limit VARENNI's rights if you do not respond within the time given.
Nothing in this clause makes you responsible for loss or damage that is not properly attributable to you or an approved driver, or for which the Australian Consumer Law says you are not responsible.
14. Indemnity
You indemnify VARENNI against loss, cost, fine or third-party claim that VARENNI reasonably incurs as a direct result of your breach of this agreement, or the negligent, reckless or unlawful use of the vehicle by you or an approved driver during the rental period. This indemnity does not extend to loss caused by VARENNI's own negligence, a defect in the vehicle, or anything VARENNI is responsible for under this agreement or the Australian Consumer Law, and applies only to the extent the loss is properly attributable to you rather than to VARENNI or another party.
15. Vehicle condition and your care obligations
Inspect the vehicle at handover, confirm the condition report reflects its actual condition, and raise any discrepancy before you drive off. During the rental you must take reasonable care of the vehicle, keep it secure and keep the keys safe, follow manufacturer warning indicators (including for tyre pressure, oil, coolant and charge level), and not attempt or authorise a repair without contacting VARENNI first, except where reasonably necessary for safety.
16. Breakdown, accidents, theft and incident reporting
If the vehicle breaks down, is involved in a collision, is stolen or damaged, or police attend, you must contact VARENNI as soon as reasonably possible, follow VARENNI's reasonable directions, take reasonable steps to prevent further loss, obtain the details of any other party and any witnesses, and cooperate with any reasonable investigation, incident report or insurance claim. Do not admit fault to another party — liability is a matter for the applicable insurer and, where relevant, the courts.
17. Loss of use — vehicle off the road for repair
If the vehicle needs repair because of damage you or an approved driver are responsible for under clause 13, and is genuinely unable to be rented out as a direct result, VARENNI may charge a reasonable loss-of-use amount for each day the vehicle is off the road for that repair — up to the vehicle's standard daily rental rate, and capped at the number of days a qualified repairer estimates the repair reasonably requires. VARENNI will provide the repairer's estimate or invoice supporting this charge on request.
18. Infringements and tolls
Traffic, parking and toll-road infringements incurred during your rental period are your responsibility. Where an issuing authority sends the infringement to VARENNI as the registered operator, VARENNI will pass on the fine and may charge a reasonable, disclosed administration fee for identifying the driver and processing the notice.
19. Returning the vehicle
Return the vehicle at the agreed time, place, fuel or charge level and condition. Do not abandon the vehicle or leave it at an unattended or unagreed location. The rental is not complete, and charges continue to accrue, until the vehicle is returned to VARENNI or its authorised representative and the keys are handed over.
If the vehicle is not returned within the time agreed and VARENNI is unable to reach you within a reasonable period despite genuine attempts to contact you, VARENNI may treat the vehicle as unlawfully retained, report it to the Queensland Police Service, and recover it at your cost. This is in addition to, and does not limit, VARENNI's other rights under this agreement.
20. Cancellation
Cancellation, credit and refund terms are as set out in VARENNI's Cancellation Policy and in the specific terms shown on your booking confirmation before payment.
21. Ending this agreement early
VARENNI may end this agreement and recover the vehicle immediately if reasonably necessary for safety, to comply with the law, or because of non-payment, a failed identity or licence check, suspected fraud, a material misrepresentation, or a serious breach under clause 7 or 8. Where reasonably practicable, VARENNI will attempt to contact you first. You remain responsible for lawful charges that accrued before the vehicle was recovered.
22. Liability and Australian Consumer Law
Nothing in this agreement excludes, restricts or modifies a guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law. To the extent the law allows, VARENNI's liability for a failure to comply with a non-excludable consumer guarantee is limited, at VARENNI's option, to re-supplying the relevant service or paying the cost of having it re-supplied. VARENNI will not rely on a term of this agreement that is void or unenforceable as unfair under the Australian Consumer Law.
23. Privacy
Personal information you provide is handled in line with VARENNI's Privacy Policy, which explains what is collected, why, and who it may be disclosed to.
24. Ownership and the Personal Property Securities Act
The vehicle remains at all times the property of VARENNI, or of the person from whom VARENNI holds it. You take possession of the vehicle for the rental period only. You get no ownership, title, lien or other proprietary interest in it, and you must not sell it, offer it for sale, mortgage, charge, pledge or hire it out, allow anyone to take a security interest in it, or do anything that purports to give another person any interest in it.
This agreement is a security agreement for the purposes of the Personal Property Securities Act 2009 (Cth) (the PPSA), and gives VARENNI a security interest in the vehicle. Where a rental runs for more than 90 days, or is extended or renewed so that it does, the rental is also a PPS lease under the PPSA. You consent to VARENNI registering its security interest on the Personal Property Securities Register, and you agree to do anything VARENNI reasonably asks in order to make that registration effective or to protect its interest.
To the extent the law allows, you waive your right to receive a verification statement under section 157 of the PPSA. This clause does not limit any other right VARENNI has to recover the vehicle, and does not affect any right you have under the Australian Consumer Law.
25. General
This agreement, the booking confirmation and any signed schedule are the entire agreement between you and VARENNI for the rental, and replace earlier discussions about the same rental. If a clause is found invalid or unenforceable, the remaining clauses continue to apply. VARENNI may update the standard terms of this agreement for future bookings by publishing a revised version with a new date above; the version current when your booking was confirmed applies to your rental. This agreement is governed by the law of Queensland, Australia, and each party submits to the non-exclusive jurisdiction of its courts, subject to any mandatory law that says otherwise.
26. Acknowledgement
By signing your booking confirmation, ticking the online agreement checkbox, or taking possession of the vehicle, you confirm that you have read, understood and agree to this Rental Agreement, the vehicle condition report, and the specific price, bond and kilometre terms shown on your booking confirmation.
Contact and enquiries
Oakmond Group Pty Ltd (ABN 28 687 140 307), trading as Varenni Motor House
8 Lambert Road, Indooroopilly QLD 4068
Email: hellovarenni@gmail.com